Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to Sneako(www.sneako.store). By using this website and purchasing our shoes, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, do not use this website.

2. Product Information

We aim to provide accurate and up-to-date information about all the shoes listed on our website, including product descriptions, sizes, colors, and prices. However, we cannot guarantee that all details are free of errors. All products are subject to availability, and we reserve the right to make changes to product details at any time.

3. Order and Payment

By placing an order, you are offering to purchase the shoes, subject to availability and confirmation of the order price. We accept the following payment methods:

  • Cash on Delivery (COD)

  • MasterCard

  • Easypaisa

Payment must be processed before we ship your order. Once your order is confirmed, you will receive an email with your order details and tracking information.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within [insert processing time, e.g., 2-3 business days] after receipt of payment.

  • Delivery Time: The estimated delivery time is 4 to 5 business days based on your location.

  • Shipping Charges: We are currently offering free shipping on all orders, regardless of order value or destination.

Please note that any delays caused by third-party carriers or unforeseen circumstances are beyond our control.

5. Returns and Refunds

If you're not satisfied with your shoes, we offer a 8 to 10-day return period from the date of delivery. To be eligible for a return, the shoes must be unused, unworn, and in their original condition with the packaging intact.

  • How to Return: To initiate a return, please contact us at managesneako1@gmail.com, +92 327 8238949 within 8 to 10 days of receiving your order. Provide your order number and reason for the return.

  • Refunds: Once we receive and inspect the returned shoes, we will process your refund to your original payment method within 8-10 business days.

Please note that certain products may not be eligible for a return or refund. You will be informed in such cases before you complete your purchase.

6. Sizing Information

We provide size charts for all our shoes to help you choose the correct fit. However, if you need assistance with sizing or have any questions about a particular style, feel free to contact us.

7. Account and Security

To place an order on Sneako, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. Any activity under your account is your responsibility.

8. Privacy Policy

Your privacy is important to us. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

9. Intellectual Property

All content on this website, including images, logos, and product designs, is the property of Sneako and is protected by copyright and trademark laws. You may not use, modify, or distribute any of our content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Sneako  is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, products, or services.

13. Contact Us

If you have any questions about these Terms & Conditions, or need help with sizing, orders, or returns, please contact us at:

  • Email: managesneako@gmail.com

  • Phone: +92 327 8238949

  • Address: House No T-248, Korangi # 2, Karachi.